Parkhead Community Nursery

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Complaints, Suggestions & Appreciations
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Parkhead Community Nursery strives to maintain and improve our service. Please can we ask that you inform us of any suggestions or complaints, as soon as possible should any issue arise.  In the first instance you may wish to speak with your child’s keyworker. However, if you have a concern about any aspect of the service you should contact the Head of Centre.

Hopefully if the Head of Centre does not resolve your issue to your satisfaction, you should contact the Education Services Customer Liaison Unit, 40 John Street, Glasgow, phone 287 5384 who will:

  • Take a totally neutral stance in fully investigating your complaint
  • Acknowledge receipt of your complaint within 5 working days
  • Give a full written response within a further 19 working days, unless another timescale has been agreed.

The Executive Director of Education can be contacted:

Maureen McKenna

Address: Education Services, City Chambers, 40 John Street, Glasgow G1 1JL

Telephone 0141 287 4551


If you wish, a Care Inspectorate Officer can be contacted at the following address;

SCSWIS, 4th Floor Integrated Inspection Unit, 1 Smithhill Street, Paisley, PA1 1EB
Telephone: 0141 276 3100